Shipping Policy

At Culinary Thread, we are committed to delivering your kitchen essentials quickly, safely, and efficiently. Please read our shipping policy carefully to understand how and when your items will arrive.

1. Shipping Locations
We currently ship across [India/Worldwide – update based on your actual reach]. If your area is not listed during checkout, please contact us and we’ll do our best to accommodate.

2. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

3. Delivery Time
Delivery timelines depend on your location and the selected shipping method at checkout. On average:

Standard Shipping: 5–7 business days
Express Shipping: 2–4 business days
Remote areas may require additional time for delivery.

4. Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
We may offer free shipping on orders above a certain value – details of such offers will be clearly displayed on the site.

5. Order Tracking
Once your order is shipped, you will receive an email with a tracking link so you can monitor your delivery status in real time.

6. Delays & Exceptions
While we strive to meet our delivery estimates, unforeseen factors like weather, courier issues, or high-demand periods may cause delays. We appreciate your patience and will keep you informed of any significant changes.

7. Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for orders delayed or returned due to incorrect or incomplete information.

8. Damaged or Lost Packages
If your package arrives damaged or doesn’t arrive at all, please contact us within 48 hours of the expected delivery date at culinarythread@gmail.com with your order number. We’ll investigate the issue and resolve it as quickly as possible.